Alert: Please Carefully Read and Implement the Attached DAL NH 20-04 COVID-19 Guidance for Nursing Homes

Jackie Pappalardi and Lisa Volk

Alert: Please carefully read and implement the attached DAL NH 20-04 COVID-19 Guidance for Nursing Homes.  

The New York State Department of Health (NYSDOH) is providing this guidance regarding precautions and procedures nursing homes must take to protect and maintain the health and safety of their residents and staff during the ongoing novel coronavirus (COVID-19) outbreak. 

Because NYSDOH distributes alerts and advisories through the HCS notification system, it is essential that nursing homes maintain up-to-date contact information in the HCS Communications Directory for their administrative and clinical leadership to be assured of receiving this information. The following are links to up-to-date information: 

Visitors to the nursing home may introduce COVID-19 infection into the nursing home if they are ill as a result of community transmission either internationally or in the US, or have had close contact (within 6 feet) to person(s) known to have or reasonably suspected of having COVID-19. If community transmission is recognized in the area where the nursing home is located, the nursing home must have staff available to screen visitors for symptoms or potential exposure to someone with COVID-19. The nursing home should consider temporarily modifying visiting hours or procedures in order to facilitate monitoring in a situation of community transmission. Nursing homes must post signage addressing visitation restrictions at all public entrances to the nursing home, as well as in foyers and vestibules leading into the facility and on the nursing home’s website. A copy of the of the signage is attached.  

You may contact the NYSDOH Bureau of Healthcare Associated Infections at 518-474-1142 during business hours or the NYSDOH Public Health Duty Officer at 1-866-881-2809 evenings, weekends, and holidays. Please direct any questions you may have to the toll-free call center at 888-364-3065 or to


Jackie Pappalardi, RN, BSN
Executive Director
518-462-4800 x16 

Lisa Volk, RN, B.P.S., LNHA
Director, Clinical & Quality Services
518-462-4800 x15