DOH Releases Revised Incident Reporting Manual

Lisa Volk and Karen Morris in Clinical & Quality

The DOH has released the updated Nursing Home Incident Reporting Manual via the HCS. This manual was revised with the assistance of the associations and includes many real life examples. We understand there will still need to be clarification with certain situations and we can assist. The NYSHFA Practical Guide to Investigating Abuse Complaints in New York State SNFs is available and posted on our website under facility resources; facility operations, as a potential tool to evaluate incidents, determine if further investigation is warranted and as well as ways to conduct those investigations. See the attached link to obtain the manual within the HCS system: 

https://commerce.health.state.ny.us/public/hcs_login.html

NYSHFA CONTACTS:

Lisa Volk, RN, B.P.S., LNHA
Director, Clinical & Quality Services
518-462-4800 x15

Karen Morris, RN, MS
Member Operational Services
518-462-4800